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Pallavi Poswal (She/Her)

Psychologist, Trainer & External Member
Chief Quality Officer (Complaint Management System),
Specializing in POSH

Pallavi Poswal comes with a work experience of 19+ years. She completed her Bachelors in Arts with Psychology Honours in 2003 from Panjab University and her Masters in Psychology in 2005 from the same university. She majored in Child Psychology & Counseling. In the past, she has worked with Physiotherapists and Speech therapists to help children with disabilities or borderline learning abilities to train them so that they are able to carry out their daily routine & basic activities independently. Her rich background of working with children enables her to be sensitive and understand delicate scenarios with complete ease. It enables her to have the skill of understanding psyche and the finer nuances related to human behavior. Unlike many, Pallavi’s uniqueness is that she brings first-hand experience in managing diverse roles ranging from HR, business development, client relationship management & operations, logistics, hospitality, music (artist & band management), performing arts (television, short films, theatre), modelling and post-production (translation & dubbing). This arms her with tools to easily identify even the subtle dynamics that could be at play at various work settings which could possibly be missed otherwise and assists her to successfully play her role at The Legal Swan.
Conducted Employee Awareness, Train the Trainer, Managers & IC Trainings
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Worked as External Member in Organization
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POSH Related Complaints
Handled
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In her experience as an external member and manager, she assists various organisation with various aspects of compliance with the Sexual Harassment of Women at Workplace (Prevention, Prohibition and Redressal) Act, 2013. She has not only conducted 350+ programs so far, including employee awareness, train the trainer, first responder, managers and training for IC but also conducted open workshops, advanced training programs for IC members and fellow professionals / experts working as external members.

She has also worked as an external member for 80+ organizations. Along with that, she has not only supervised handling of complaints on a timely basis at every stage but also overseen quality of the delivery of communications sent to various stakeholders from time to time during this process. 

She has assisted with 250+ complaints. Given her background, she is an asset to the Firm as she also provides guidance to our colleagues in navigating through challenges including ‘compassion fatigue’ that may arise from time to time.

She assists with setting Standard Operating Processes for smooth and systematic functioning of the Inquiry Vertical. She had also contributed by taking the initiative to conduct research on domestic violence during the pandemic as well as definition of work from home and how that aligns with law. She has also worked on researching and developing content in order to create modules and had written nuanced scripts for interactive learning that would help various organizations in their pursuit of prevention, redressal and prohibition of sexual harassment. She also created short, nuanced content on intent-impact that was featured in various trainings. She also lent her voice to nuanced videos created for interactive learning for employee awareness programs as well as IC trainings.

As a psychologist, while she is sensitive and objective in her approach of handling complaints of sexual harassment, she is also able to apply the legal knowledge and skills to handle complaints of this nature as per requirements of law.

She has also been counselling young adults, guiding them in navigating through their personal and professional life.

Testimonials from clients

Yogesh Kudtarkar

Assistant General Manager, Human Resources - BSE Limited

I would like to acknowledge your efforts for employee orientation program on POSH, wherein it was easy for employees to complete the e-learning module thereafter. Also, the content and delivery of ICC training by yourself was helpful which added to good understanding by participants of program. Also, there has been a timely support provided by Zeeshan and Ajeet during the e-learning campaign, by resolving employee queries in professional manner. I take this opportunity to thank The Legal Swan Team for their good efforts during engagement on e-learning and ICC training assignments with us.

Neha Deshmukh

Associate Vice President - Avendus Wealth Management Pvt. Ltd.

Pallavi conducted in person and virtual trainings on POSH for our office boys and support staff across India. Her ability to simplify the complex and to share relatable examples, which she customizes to the audience, is commendable. Pallavi also deployed scenario-based learning to get more conversations going on the topic (which is usually not spoken about) to reduce any stigma and fear around it. She was approachable, receptive and engaging as a facilitator. The participants left the training feeling better equipped with respect to their knowledge on the POSH Act, empowered and energized.

Nagraj Rao Shankar More

Chief Manager Training & Development, BPCL; A Govt. of India Enterprises

BPCL Mumbai Refinery had engaged Ms. Pallavi Poswal through POSH at Work for facilitating workshops related POSH / women empowerment. She has excellent facilitation skills based on her work and feedback recently she was also engaged by BPCL Bina Refinery for facilitating few workshops. Her contribution in the feild of Gender Diversity is commendable. Wishing All The Best.

Karishma Sanghvi

Lead Design and Ex POSH Chairperson, Croma

Pallavi Poswal was associated with Infiniti Retail limited, via POSH at Work (a POSH consulting organization) as an external member. She is extremely dedicated and sincere and would be present in all case proceedings, would be actively involved and helped us manage the entire process seamlessly from documentation to legal guidance. Her knowledge about the subject matter is impeccable. As a person too she is extremely warm and approachable. She can be as asset to whichever team she becomes a part of.

HR Department

National Institute of Securities Markets

Ms Pallavi Poswal had conducted POSH training sessions for our employees including Higher management, Middle management and support staff. She was very effective, engaging, and empathetic throughout the session. She tailored the language, content and delivery of the training according to the different grades of employees. She used various techniques, such as activities, case studies, videos and role plays, to make the training interactive and relevant. She also answered all the queries and concerns of the participants with clarity and confidence. The participants were made aware of the importance and benefits of creating a safe and respectful work environment for everyone. I highly commend Pallavi’s expertise and experience as a POSH trainer and recommend her to anyone who wants to learn more about this vital topic.