Shipping and Delivery Policy
This policy outlines the rules, timelines, and processes for the delivery of items offered by The Legal Swan. It applies to all shipped items, including digital content, documents, and services. Please review this policy to understand how we handle the delivery of our offerings.
Order Processing and Shipping Time:
The delivery times for our products and services vary based on the specific offering. Estimated delivery times for each product or service are provided on their respective pages. Please note that these delivery times are approximate and may be subject to change due to unforeseen circumstances. We strive to process and deliver your orders as promptly as possible.
Shipping Costs:
At The Legal Swan, we primarily offer digital content, documents, and services, which are typically delivered electronically. As such, shipping costs do not apply to these offerings.
Delivery Process:
Digital Content: Upon successful completion of any digital content purchase or subscription plan, you will gain immediate access to the content. This access is provided through your account on our platform.
Consultation Services: For consultation services, we will coordinate with you to schedule the session at a mutually convenient time. Our team will provide necessary details and instructions ahead of the session.
Workshops and Events: Registrants for our workshops and events will receive event-specific details, such as date, time, and access instructions, well in advance of the scheduled event.
Communication:
All communication and relevant information, such as access details or scheduling instructions, will be conveyed through the contact information provided during registration or purchase. To ensure a seamless experience, please ensure your contact information is accurate and up to date.
Refunds and Rescheduling:
In the event that a workshop, event, or consultation service is rescheduled or canceled by The Legal Swan, we will inform you promptly and offer suitable alternatives. Refunds, if applicable, will follow the guidelines outlined in our Cancellation and Refund Policy.
Technical Assistance:
Encountering technical difficulties accessing your purchased digital content, documents, or services? Our dedicated customer support team is here to assist. Reach out to us via email at it@thelegalswan.com, and we’ll be happy to help.
Note:
Delivery Time: The delivery times for our digital content, documents, and services vary based on the specific offering. Please refer to the relevant product or service page for estimated delivery times.
Policy Updates: The Legal Swan reserves the right to modify the Shipping and Delivery Policy as needed. Changes will be communicated through our official website and communication channels.
Your Experience Matters:
Your experience and satisfaction with our offerings are of paramount importance to us. If you have any queries or concerns about our Shipping and Delivery Policy, please feel free to get in touch. We’re here to ensure your journey with The Legal Swan is smooth and enriching.